IMPORTANT UPDATE
Dear valued Armscor customers, we are currently reorganizing our primary customer service call center in Manila, Philippines. Unfortunately, this will cause delays of approximately 30 to 45 days. Armscor's limited lifetime warranty is still valid and will be honored as soon as we are able to get operational. Armscor truly appreciates your patience while we make necessary changes at our new customer service center in Manila. For those customers who experience accidental discharges, out of battery firings, etc., please email Lou Pietronave: lou@armscor.com.
Warranty
NOTE: For warranty information for Armscor Ammunition and Rock Island Armory products not in the United States, please email support@armscor.com. For warranty for Rock Island Armory products in the United States, please read below:
Rock Island Armory’s warranty covers its firearms and parts. We offer Limited Lifetime Warranty on our products for their intended purpose. As with any product, abuse, gunsmithing by an unqualified person and normal wear and tear are excluded. Additionally, if the firearm was modified and/or repaired by an unqualified gunsmith without permission from Rock Island Armory, then the warranty will be void. If warranty work should be required, return the firearm to the address listed below. There is no refund for the shipping cost. Gunsmithing services are available by registered Rock Island Armory Gunsmithers. Please call the telephone number below.
If you want to register your firearm, please sign up for Armscor Nation or send in your warranty registration card which can be downloaded here and submit to support@armscor.com.
If requesting warranty service, a form has to be completed, either online (below), or by downloading and submitting the form by email to support@armscor.com, or by mail at 150 North Smart Way, Pahrump, NV 89060.
Complete Online Warranty Form
Once the warranty form is completed, an Armscor Rock Island Armory representative will review and contact you with information about your submission within 1-3 business days.
Limited Lifetime Warranty
Important Warranty Information
Our Rock Island Armory 1911 Pistols are warranted to function only with Factory FMJ Brass Cased Ammo and the Original Factory Magazine. Use of Handloads is not covered in Warranty or Repair for the function of the Firearm.
DUE TO THE FIT AND TIGHTNESS OF THE FIREARM, RIA RECOMMENDS A BREAK-IN PERIOD OF 500 ROUNDS
You will void your warranty by:
- Refinishing your RIA Firearm
- Misuse, Mishandling, Dropping your RIA Firearm
- Firing Remanufactured or Reloaded Ammunition
- Not properly reassembling your RIA Firearm resulting in damage, ie: reverse plugs!
- Any addition of aftermarket parts
- Unauthorized repairs are done by any other than Rock Island Armory
Limits on Warranty (will not cover)
- Finish, Holster wear, Scratches, Chemical damage
- After Market Magazines
- Sights not Installed by Rock Island Armory
- Recoil Springs
WE RESERVE THE RIGHT TO CHARGE FOR LABOR, PARTS AND SHIPPING TO RETURN YOUR RIA PISTOL BACK TO FACTORY SPECIFICATIONS IF IT HAS BEEN ALTERED!
Armscor Precision International
150 North Smart Way
Pahrump, NV 89060
Email: support@armscor.com
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